Skills & Competencies for General Clerk II
General Clerk II job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for General Clerk II
Performs various routine and defined clerical tasks in an office environment.
JOB RESPONSIBILITIES for General Clerk II
Prepares, files and maintains physical or electronic records and documents in required formats. Compiles and verifies information using simple calculations and standard procedures. Inputs data into a tracking database or system. Retrieves documents or responds to requests for information from internal or external customers by phone or e-mail. May assist with general office tasks such as copying, mailing, and ordering supplies.
General Clerk II SALARY RANGE
BASE 50%
$42,412
TOTAL 50%
$43,115
Job Level
A02
Job Code
OF13000011
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor
General Clerk II Skills and Competencies List
12 general skills or competencies (Job family competencies) for General Clerk II
1
Job Family Competencies –
Administrative Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the concept and meaning of administrative management.
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Level 2 Behaviors
(Light Experience)
Applies techniques in doing basic tasks in administrative management.
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Level 3 Behaviors
(Moderate Experience)
Coordinates with administrative management for the assigned services of the staff.
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Level 4 Behaviors
(Extensive Experience)
Directs front desk operations for the completion of department deliverables in administrative management.
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Level 5 Behaviors
(Mastery)
Adapts with future trends of administrative management.
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2
Job Family Competencies –
Calendaring
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites examples of practices on how to organize appointments and prioritize to-do lists in the calendar software.
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Level 2 Behaviors
(Light Experience)
Assists in setting weekly and monthly goals to create a priority matrix.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates efficiency in managing time effectively and navigating online calendaring.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the training of advanced features with calendaring software.
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Level 5 Behaviors
(Mastery)
Establishes a standard process for the use of calendaring software.
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3
General Clerk II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
General Clerk II
Proficiency Level - 4
5
Competency for -
General Clerk II
Proficiency Level - 5
7 soft skills or competencies (core competencies) for General Clerk II
1
Core Competencies –
Attention to Detail
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
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Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
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Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
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2
Core Competencies –
Confidentiality
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the potential consequences of inappropriate disclosure.
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Level 2 Behaviors
(Light Experience)
Compiles internal and external data to support the generation and modification of policies and rules on confidentiality.
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Level 3 Behaviors
(Moderate Experience)
Analyses breaches in confidentiality and suggests measures of remediation.
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Level 4 Behaviors
(Extensive Experience)
Advises on the application of confidentiality rules into business and operation activities.
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Level 5 Behaviors
(Mastery)
Develops and oversees policies and processes to maintain confidentiality throughout our business.
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3
General Clerk II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
General Clerk II
Proficiency Level - 4
5
Competency for -
General Clerk II
Proficiency Level - 5
Summary of General Clerk II skills and competencies
There are 0 hard skills for General Clerk II.
12 general skills for General Clerk II, Administrative Management, Calendaring, Computer Literacy, etc.
7 soft skills for General Clerk II, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Clerk II, he or she needs to be skilled in Attention to Detail, be skilled in Confidentiality, and be skilled in Time Management.
12 general skills for General Clerk II, Administrative Management, Calendaring, Computer Literacy, etc.
7 soft skills for General Clerk II, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Clerk II, he or she needs to be skilled in Attention to Detail, be skilled in Confidentiality, and be skilled in Time Management.
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